Indian Railways has resumed passenger train operations from 12th May 2020, initially with 15 pairs of trains (30 return journeys). These trains are being run as special trains from New Delhi Station linking Dibrugarh, Agartala, Howrah, Patna, Bilaspur, Ranchi, Bhubaneswar, Secunderabad, Bengaluru, Chennai, Thiruvananthapuram, Madgaon, Mumbai Central, Ahmedabad and Jammu Tawi. In this post, I will discuss New Train Travel Directive from GOI during COVID 19.
1. Use Face Mask; Keep Social Distancing and Wash Hands Often.
2. All passengers are hereby informed that downloading of Aarogya Setu App on their mobile phone, which they are carrying along, is compulsory.
3. All Passengers to kindly note that on arrival at their destination, the traveling passengers will have to adhere to such health protocols as are prescribed by the destination State/UT.
4. Dos and Don’ts shall be provided along with tickets to the travelers by Indian Railway.
5. Suitable announcement about COVID-19 including precautionary measures to be followed shall be made at railway terminals.
6. The States/UTs shall ensure that all passengers shall undergo thermal screening at the point of departure and only asymptomatic (showing no symptoms) passengers are allowed to board the train.
7. At railway stations required measures to ensure social distancing shall be taken. 8. Railway stations should be regularly sanitized/disinfected and availability of soaps and sanitizers shall be ensured.
9. Asymptomatic passengers will be allowed to go with the advice that they shall self-monitor their health for 14 days. In case, they grow any symptoms, they shall notify the district surveillance officer or the state/national call center (1075). 10. Those found symptomatic will be quarantined and taken to the nearest health facility. They will be evaluated for clinical severity at the health facility.
11. Those having moderate or severe symptoms will be admitted to devoted COVID Health facilities and managed accordingly.
12. Those having mild symptoms will be given the option of home segregation or isolated in the COVID Care Centre (both public & private facilities) as suitable and tested as per ICMR protocol obtainable at https://www.mohfw.gov.in/pdf/Revisedtestingguidelines.pdf. If positive, they’re going to continue in COVID Care Centre and can be managed as per clinical protocol.
13. If negative, the passenger may be allowed to go home, isolate himself/herself, and self monitor his/her health for a further 7 days. In case, any symptoms develop they shall inform the district surveillance officer or the state/national call center (1075).
14. For trains canceled till 30th June 2020 by Indian Railways, a full refund will be provided automatically by IRCTC. Users need not cancel their e-tickets.
15. Full fare will be credited back into users’ accounts from which payment was made.
16. Catering Service is not available and catering charges not included in the fare.
17. No blanket and linen shall be provided on the train.
18. There are Maximum Waiting List Limits in the PRS booking system for which Waitlisted Tickets can be issued after all confirmed tickets are exhausted.
19. Your ticket booking request may get failed because the Maximum waiting list Limit could also be reached in the booking system by the time payment success reply is received from your bank. In such a case, your deducted amount is going to be refunded back, with no deductions, to your bank account in 3-5 working days.